Overview
Upgrading OrderTab on a Pax Datacap device
Step-by-Step Guide: Updating OrderTab on a DataCap PAX Device Step 1: Close the OrderTab App You must fully close OrderTab before updating it. Option A: Using Android Navigation (if available) Check if the Android Square (Recent Apps) button is ...
ID scanning / Age verification system
OrderCounter has introduced a new age verification system that allows users to require an age (in whole years) for purchase of specific items. If an item requires age verification, the user is prompted to enter a date of birth manually or scan a US ...
Notify guest via text message / SMS when their order is ready
OrderCounter can now notify a guest via SMS text message when their order is ready. For this to work, there must be a phone number attached to the account and the location must have the proper software license for SMS texting. To set this up for KDS ...
Till and Bank check off tasks
A new Till/Bank Check Off Tasks section has been added to the back office under Settings → Tills. This allows users to define a list of check off tasks that appear at the end of official till and bank reports. In addition, a new setting labeled ...
Checkboxes for easy tip selection on credit tips
We now offer a new setting called Suggested Tips Checkboxes that has been added to the Back Office under Settings > Printers > General Printer Settings. When enabled, this feature displays a tip suggestion box with checkboxes on the credit card ...
Configuring new round-up buttons
OrderCounter now supports customizable round-up buttons that greatly expedite the checkout process for cash payments by making smart suggestions for the most likely cash payment amounts based on the total due. To implement this new feature, simply ...
How to get the right VAR setup sheet
For PAX: TSYS (1 terminal location) - Sierra platform TSYS (multi terminals at location) - TransIT Multipass platform (Recommended for multi-terminal sites / OrderTab) Each card reader must have a separate Device ID. If devices are being set up in ...
Navigating The Knowledge Base
The knowledge base is where you will be able to find information on OrderCounter and the products and services we offer. Quick Reference Guide This guide is a compilation of essential tips and shortcuts that you might need when daily driving ...
Equipment Reference Guide
A collection of the various equipment we use and explanation of it's purpose in your point of sale system. POS Hardware Terminal Cash Drawer Receipt Printer Card Reader Terminal A Terminal is a specialized computer system used to manage sales ...
Quick Reference Guide
Control Panel Transaction Management Tips & Tills Editing Menu Items Editing Categories Create New Type Sets Create New Option Sets Add Sets to Items Multi-Item Edit Recommended Item Sets Editing Modifier Text Add Timeset to Category Adding ...