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Equipment Reference Guide
A collection of the various equipment we use and explanation of it's purpose in your point of sale system. POS Hardware Terminal Cash Drawer Receipt Printer Card Reader Terminal A Terminal is a specialized computer system used to manage sales ...
What are Order Types?
Order types change how the system behaves. For example, if you choose “Takeout,” the first screen will ask you to choose a customer. If you choose “Table order,” it will ask you to choose a table. This is an important part of the system and should ...
Navigating The Knowledge Base
The knowledge base is where you will be able to find information on OrderCounter and the products and services we offer. Quick Reference Guide This guide is a compilation of essential tips and shortcuts that you might need when daily driving ...
Managing Account Balances in OrderCounter
Adding a Balance to an Account In the OrderCounter POS system, adding a balance to an account often occurs during the checkout process when the Add to Account option is selected. This feature allows for charges to be assigned to a customer's account, ...
Adding & Creating Menu Buttons/Items
Menu items are the sale items available for customers to purchase and are crucial for the daily operations of any retail or food service business. In the OrderCounter Hybrid POS system, these items are organized into categories, facilitating ...