Comprehensive Guide to Till Settings | OrderCounter Knowledge Base

Tills

This guide is designed to help you understand how to manage your tills (cash drawers) and banks (money belts) in OrderCounter. We'll explain the settings and how they affect your daily operations in simple terms.

General Till Settings

Till Type:
  • Tills: These are the cash drawers where money is kept.
  • Banks: These are money belts that employees wear. They help keep track of all payment types through the "bank" on the till.
Group Till:
  • Any employee can use the till and take orders. All money from these orders goes into the till.
Strict Till:
  • Only employees assigned as cashiers can use the tills for payments. You can assign cashiers in the Control Panel.
Pay In/Outs:
  • Decides if pay ins/outs can be done from personal banks and tills or just tills.
Credit Over Tender:
  • Determines if a card payment can be made for more than the total amount. Extra money can go to tips or be given back as cash.
Check Over Tender:
  • Same as Credit Over Tender but for checks.
Gift Card Over Tender:
  • Same as Credit Over Tender but for gift cards.
Other Over Tender:
  • Same as Credit Over Tender but for other types of payments.
Default Starting Amount:
  • The amount of cash you start with in the till at the beginning of the day. You can choose the default amount or enter a custom amount.
Fee Split Groups:
  • Determines if tips are split into different fee groups.
Default Fee Group:
  • The main group used to split tips or fees.
Retain Credit Tip Percentage:
  • Percentage of credit card tips kept by the restaurant.
Retain Gratuity Percentage:
  • Percentage of gratuity kept by the restaurant.
Personal Bank Settings
Personal banks are money belts worn by employees. This makes them like a cash drawer.


Default Starting Amount:
  • The amount of money a personal bank starts with.
Table/Bar/Retail/Takeout/Delivery Orders:
  • Allows employees without a till to handle these types of orders and have the funds go to their personal bank.
Driver Banks:
  • If on, funds from delivery orders go to the delivery driver bank. If off, funds stay where they were originally assigned.
Banks - Check for Open Orders:
  • Ensures that all open orders (tables, bar tabs, takeout, delivery, retail) are checked before closing a bank or till.
Cash Drawer Opens
Settings that control when the cash drawer opens

  • Cash Refund: Opens on a cash refund.
  • Credit Refund: Opens on a credit refund.
  • Check Refund: Opens on a check refund.
  • Gift Card Refund: Opens on a gift card refund.
  • Account Refund: Opens on an account refund.
  • Cash Void: Opens on a cash void.
  • Credit Void: Opens on a credit void.
  • Check Void: Opens on a check void.
  • Gift Card Void: Opens on a gift card void.

Adjustment Settings
Settings for end-of-day adjustments:
  • Adjustments Required: You need to enter counts for each payment type at the end of the day.
  • Cash Calculator: Helps you calculate cash by entering the quantities of different denominations.
  • Show Expected Values: Shows expected values for payment methods when entering adjustments.
Scenarios Where You Would Reference This Guide
  1. New Employee Training: When a new cashier is learning how to use the tills and personal banks.
  2. End-of-Day Procedures: When a manager needs to ensure all payments and adjustments are properly accounted for.
  3. Handling Refunds and Voids: When a customer requests a refund or a transaction needs to be voided, and you need to know if the cash drawer will open.


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