This guide explains all the settings available in the OrderCounter POS system and their purposes. To access these settings, go to Back Office > Settings > POS.
General Settings
- Accept Cash: Enable or disable cash as a payment method.
- Accept Credit: Enable or disable credit cards as a payment method.
- Accept Gift Checks: Enable or disable checks as a payment method.
- Accept Gift Cards: Enable or disable gift cards as a payment method.
- Claim Tips: If enabled, employees must enter their daily tips when clocking out.
- Change Tips: Allow employees to adjust their credit tips.
- Tip Confirmation: Show a confirmation window when entering credit card tips.
- Tip Entry Method: Choose between entering just the tip amount or the total transaction amount including the tip.
- Custom Item: Add or remove the “Custom Item” button on the front end.
- Custom Modifier: Add or remove the “Custom Modifier” button on the front end.
- Credit Processing: Enable if using OrderCounter for credit card processing.
- Authorize Bar Tabs: Authorize a credit card for bar tabs (requires Credit Processing to be on).
- Authorize Confirm Windows: Show a confirmation window after authorizing a credit card.
- Confirm Tab Name: Confirm the bar tab name after authorization.
- Order Numbers: Print order numbers on kitchen tickets for various order types (retail, takeout, delivery, etc.).
- Customer Name: Print customer names on kitchen tickets for different order methods.
- Removal Reason: Prompt for a reason when removing an item without requiring a manager override.
- Authorize Amount: Set a specific amount for authorizing credit cards for bar tabs.
- Deposit Tax Method: Decide if deposits are taxable and how tax is calculated.
- Save Tab Immediate: Choose whether to save bar tabs immediately or after items are rung up.
- Clock In Message: Display a message to employees when they clock in.
- Back Up Prompt Days: Remind to back up data if it hasn’t been done for a set number of days.
- Previous Years Stats: Show previous year’s stats on the dashboard and reports.
- Barcode Scanning: Enable barcode scanning for item entry.
- Rounding Off: Round the grand total to a specified nearest amount.
- Order ID Type: Choose if the order ID is random or sequential.
- Paid/Unpaid Break Title: Set the titles for paid and unpaid breaks.
- Scales Export: Show the scales export page.
- Show I.A.N: Display the Item Availability Notice button on the login screen.
- Internet Timeout: Set the timeout period for internet-related functions.
- Change Order Method: Allow employees to change the order method.
- Ticket Item Order: Choose the order in which items appear on receipts.
- Clear Order Prompt: Warn when an order will be lost before creating a new one.
- Confirm Fast Cash/Credit: Request confirmation before submitting quick cash or credit payments.
- Combine Bar Tabs Method: Choose how bar tabs are combined.
- Tip Notice Percentage: Highlight tips in red if they exceed a set percentage of the subtotal.
- Reopen Unsaved Tabs: Enable picking up unsaved tabs from where they were left off.
- Modifier Order: Set the order of modifiers on the ticket screen.
- Redeem Larger Deposits: Allow redeeming deposits larger than the balance due.
- Default Custom Item Tax: Set the default tax code for custom items.
- Enable Inventory Invoice Edits: Allow edits to inventory invoices after receipt.
- Auto Customer Lookup: Automatically look up or create customers at pre-authorization.
- Save and Send Retail: Enable the Save and Send button for retail orders.
- Show Tare: Display tare amounts next to items on receipts.
- Tax Order by Order Method: Assign different tax codes based on order method.
- Manual Account Balance Adjustments: Allow manual adjustments without reflecting in system accounting.
- Force Report Category Selection: Require selection of a report category to save a menu item.
- Maximum Tip: Set a maximum tip amount to prevent entry of excessively large tips.
- Prepend Time to Item Name: Add the time to item names on receipts.
- Force Order Scheduling: Prompt for order scheduling before checkout for certain order types.
- Break Monitoring: Enable break monitoring to notify employees of their break times.
- Clear Payments: Enable or disable the Clear Payments button on the checkout screen.
- Repeat Quantity: Set options for repeating item quantities in orders.
- Settle by Number Mode: Choose the screen displayed when settling by order number.
- Keep Server Transfer Ticket: Decide who the table is assigned to after transfer.
Table Service
- Assign Sections: Assign table sections to employees when clocked in.
- Advanced Table Statuses: Enable advanced table statuses represented by different colors.
- Auto Table Reset: Automatically reset tables when tickets are cashed out.
- Table Check: Prevent employees from clocking out with open tables.
- Open Gratuity: Toggle between zero and set gratuity amounts.
- Gratuity: Choose if gratuity is added before or after tax.
- Number of Guests: Prompt for the number of guests when opening a table.
- Drinks Per Guest: Warn if the number of drinks is less than the number of guests.
- Server Accept Payments: Determine if servers can accept cash, credit, checks, or gift cards.
- Action After Send: Decide what happens after sending an order.
- Print Button: Enable a print button on the order screen.
- Table Service Checkout Button: Enable a checkout button on the order screen.
End of Day / Reports
- End of Day Reports: Decide which reports print at the end of the day.
- Must Close Bar Tabs: Require all bar tabs to be closed before running end of day.
- Auto Save Bar Tabs: Save bar tab totals when an item is added.
- Quick Reports: Set the number of quick reports allowed between end of day runs.
- Report Time Cutoff: Set the cutoff time for the end of day.
- Start Day: Choose the day your week starts.
- Retail Only: Exclude restaurant-specific information from end of day reports.
Show All Items Button
- Timeset Items: Display items even if made unavailable by Timeset.
- Unavailable Items: Display items even if marked as unavailable.
- Order Type Items: Display items even if not available for the current order type.
Menu Font Options
- Category and Items: Customize the font style and size for category, items, and options buttons.
- Show Price: Display item prices on menu buttons.
Checkout Quick Tender
- Quick Tender Buttons: Set the values for quick tender buttons on the checkout screen.
- Use Quick Payments: Enable quick payments for cash, credit, gift cards, and checks.
- Confirm Quick Payments: Request confirmation before submitting quick payments.
EOD Settings
- Server Terminal: Define which terminal is used as the server.
- Auto EOD: Enable automatic end of day/batch processing.
- Auto Start Time: Set the time for automatic end of day/batch processing.
Timers
- Order Button Timer: Set the delay before the order button can be pressed again.
- Save Tab Screen Timer: Set the duration for the save bar tab confirmation screen.
- Change Screen Timer: Set the duration for displaying the change screen after payment.
- Auto Restart: Enable automatic software restarts after a set period.
- Auto Clockout: Automatically clock out employees after a set period of inactivity.
Order Wait Time Settings
- Display Wait Times: Show or hide takeout and delivery wait times.
- Default Wait Times: Set default wait times for takeout and delivery.
- Auto Time Reset: Automatically reset wait times to defaults at a specified time.
Guest Count Settings
- Guest Count Methods: Choose how guest counts are calculated for different order methods.
- Amount Threshold: Set the amount that triggers an additional guest count.
- Max Prompt Entry: Set the maximum number of guests that can be entered manually.
Popup Confirmations
- Disable Confirmations: Disable confirmation boxes for kitchen ticket reprints, delivery orders, and orders without payment.