Where is the gratuity button?
To add a gratuity button to table orders, follow these steps:
1. Access the manage tickets screen.
2. Look for the "Grat" button and click on it to add the gratuity amount.
- Only the Takeout & Table Service order types have the manage tickets screen
- The gratuity amount will be based on the percentage that you have set for gratuity.
For takeout orders, follow these steps:
1. Save and send the takeout order.
2. Go to pending > takeout to access the order.
3. Select the order and press "Checkout Order"
Related Articles
Table Service
Table Service is a special way to handle orders when you are serving customers at tables in a restaurant. Here’s how it works and how you can use it. When Table Service is turned on, you'll see a map of the tables in your restaurant when you log in. ...Quick Service
Quick Service will give you the option to choose from either “For Here” or “To Go” and is used where a mixture of the 2 options is common. You can choose either “For Here” or “To Go” from the bottom of the screen before you hit the Checkout button. ...Combine Tables
You can combine tables by using the "Move" button under "Manage Tickets"To Go
This is a quick service order type and will not allow you to suspend a sale. It is used mostly in quick service restaurants where the order will generally be to go. There is no Send order button as the order will be sent automatically when the ...Retail
Retail is an Order Type intended for a retail environment. It is similar to quick service but it will allow you to Save and Send before the item is paid for. It will however warn that you are submitting the order without payment and ask you if you ...