Adding Gratuity to Table Orders | OrderCounter

Where is the gratuity button?

To add a gratuity button to table orders, follow these steps:
1. Access the manage tickets screen.
2. Look for the "Grat" button and click on it to add the gratuity amount.
  1. Only the Takeout & Table Service order types have the manage tickets screen
  2. The gratuity amount will be based on the percentage that you have set for gratuity.


For takeout orders, follow these steps:
1. Save and send the takeout order.
2. Go to pending > takeout to access the order.
3. Select the order and press "Checkout Order"


    • Related Articles

    • Combine Tables

      You can combine tables by using the "Move" button under "Manage Tickets"
    • What are Order Types?

      Order types change how the system behaves. For example, if you choose “Takeout,” the first screen will ask you to choose a customer. If you choose “Table order,” it will ask you to choose a table. This is an important part of the system and should ...
    • How to Schedule Orders

      Scheduling an order is a great way to ensure it is ready at the exact time your customer needs it. The OrderCounter system makes it easy to schedule orders by following a few simple steps. Below, you'll find detailed instructions on how to create and ...
    • What is a Split Quantity Typeset?

      In this mode when you choose a modifier it will prompt for how many of that modifier you want to apply. For instance you could have a deal to sell 20 hot wings with your choice of sauce; with this mode you could set modifiers of hot, BBQ sauce, no ...
    • What are TypeSets?

      TypeSets are what you would choose if you wanted to limit the number of items the end user can choose. For example: 3 scoops of ice cream with different flavor options. To Manage these, go to Control Panel > Menu management > Modifier sets (Create / ...