Takeout

There is a To Go Order Type already but Takeout takes it further. It is specifically for people taking out food and will let you manage orders placed over the phone or at the counter

You will be prompted to enter customer information. Same as the Delivery order type.

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Only a name and phone number is required.

You can also search for an existing customer by typing either the customer name or the phone number in the “Select a Customer” box

If you do select an existing customer their previous orders will be shown in the “Previous orders window” 

3 Options:

Continue with default – Clicking on Continue with Default will allow you to create a takeout order without entering any customer info

Continue and add order – You get this option if you have selected a previous order from an existing customer.

The items in the order you selected will be added to the check.

Continue – Will take you to the order screen without adding any items from a previous order.

When you have entered all of the menu items to the order you can save and send the order or you can pay for the order using the checkout button. 

If you save and send it will ask if you want to submit the order without payment. When confirmed it will print the order as well as a receipt as a request for payment. This can be presented to the customer upon collection.

If you use the checkout option it will ask if you want to mark the order as picked up. This is because they could be ordering over the phone or they could be in the store. If marked as picked up it will not show in pending orders.

When customers are ready to pay for a Takeout order, You can find the order in the Pending Orders > Takeout screen.

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Print Receipts – Prints the receipt for the Order

Edit Order – Takes you to the Order Screen so you can add or remove items.

Cancel Order – Removes the Order

Only removes orders that haven't been paid.

Checkout – Takes you to the checkout screen where you can pay for the order.

If it has been paid previously it will be marked as paid already. In this case you can press “Mark as complete” Which will take it off the pending orders screen.

Orders are assumed ready to collect 15 mins after order. They will be white before this and red after.

There is a caller ID option which requires a piece of hardware and will allow you to look up customers automatically

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