Tips & Tricks
Managing Account Balances in OrderCounter
Adding a Balance to an Account In the OrderCounter POS system, adding a balance to an account often occurs during the checkout process when the Add to Account option is selected. This feature allows for charges to be assigned to a customer's account, ...
Where is the gratuity button?
To add a gratuity button to table orders, follow these steps: 1. Access the manage tickets screen. 2. Look for the "Grat" button and click on it to add the gratuity amount. Only the Takeout & Table Service order types have the manage tickets screen ...
Combine Tables
You can combine tables by using the "Move" button under "Manage Tickets"
Changing Tip Amounts
If you enter the wrong tip amount, you can change it by highlighting the transaction again and entering the correct amount. If you already batched out with the improper tip amount, the tip amount will need to be changed on the processor side.
How to Reopen a Paid Check To Add New Items
Overview Sometimes, after a check has been paid for, you may realize the need to add additional items to the transaction. This guide will walk you through the steps to reopen a paid check and add new items. Step By Step Guide 1. Navigate to the ...