How to Handle Wastage in OrderCounter | Step-by-Step Guide

Wastage

If you remove an item from the check then it will not come out of inventory. 

If there is a reason to remove food that has already been made from someone’s check then you need to use Wastage


From the front select the item that you need to Waste from the Current Ticket list


Click on "Order Functions" > "Wastage"



You will be asked for a reason and have the option to add notes. Choose a reason and add notes if needed

An override is required for this function. The privilege for this is in Back OfficeEmployees > Privileges >  “Waste Items

The Item will stay on the ticket but have the value reduced to zero. This way the products still come out of Inventory correctly and reports as Wastage 

There is a second reason that you would enter wastage. That is if you have wastage of Products that have not been used yet.
Example: Your freezer breaks and spoils the food. The food is past its sell by date or you have breakages. 

In this case you can use wastage in the back office. 

Go to Back Office > Inventory > Wastage


  1. Click on "Manage Reasons"
  2. Enter a Reason
  3. Click on "Add Reason"
  4. Click on "New Wastage Event"
  5. Add a Title for the event. For example, Tuesday’s Wastage 
  6. Choose a date and time that the wastage occurred

You will see a list of all of the products which you can filter if you wish to find the products in question.

When you have found the product, you need to waste click on "Add" next to it

You are presented with the following screen 


Enter The information reused and press “Save”.



Once all the items and amounts have been added to the Wastage event Press Save.

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