What Are Data Points?

Data Points are customizable text elements that provide real-time operational information on your kitchen display system (KDS). They can be displayed on ticket views to help staff monitor key metrics efficiently.

How to Add a Data Point

1. Navigate to the Configure section.
2. Select Data Points from the left menu.
3. Click the "Add" button.
4. Fill in the following information:
   • Name – A descriptive name for the data point.
   • Type – Select from the dropdown menu.
   • Data – Enter the appropriate parameters based on the selected type.
     

Available Data Point Types

Quantity

• Displays a count based on a specified formula.
• Data Parameter: Enter the formula for the quantity to display.

Oldest Ticket

• Shows the age of the oldest ticket at a specific station.
• Data Parameter: Enter the station ID (e.g., '5').

Oldest Ticket with Order Method

• Shows the age of the oldest ticket for a specific station and order method.
• Data Parameter: Enter the station ID and order method code (e.g., '5,T').

Station Ticket Count

• Displays the number of active tickets for a specific station.
• Data Parameter: Enter the station ID (e.g., '5').

Station Ticket Count with Order Method

• Displays the number of tickets for a specific station and order method.
• Data Parameter: Enter the station ID and order method code (e.g., '5,T').

Label

• Displays static text on the screen.
• Data Parameter: Enter the text you want to display.

Guest Count Inclusive

• Counts guests from specified terminals.
• Data Parameter: Enter a comma-separated list of terminals to count.

Guest Count Exclusive

• Counts guests from all terminals except the specified ones.
• Data Parameter: Enter a comma-separated list of terminals to exclude.

DB Oldest Order Method Ticket Inclusive

• Shows the time of the oldest Drive-Through ticket.
• Data Parameter: No parameter needed.

DB Oldest Order Method Ticket Exclusive

• Shows the time of the oldest Non-Drive-Through ticket.
• Data Parameter: No parameter needed.

DB Quantity of Group

• Displays the quantity of a specific group.
• Data Parameter: Enter the group identifier.

Dynamic All Day

• Displays dynamic data that updates throughout the day.
• Data Parameter: Enter the appropriate configuration.

Placing Data Points on Ticket Views

Once you have created your data points, follow these steps to place them on your ticket views:

1. Go to Ticket View Data Points in the left menu.
2. Select the ticket view where you want to display the data point.
3. Add the data point to the view.
4. Configure the position, font, and color settings.

Tips for Using Data Points Effectively

✅ Strategic Placement – Position data points where they won't interfere with ticket information but are still easily visible.
✅ Color Coding – Use different colors to make certain data points stand out.
✅ Font Size – Adjust font size based on importance (critical information should be larger).
✅ Limit Usage – Avoid overcrowding the display with too many data points.

Note: Data points appear behind tickets on the display, making them ideal for summary information that staff should be aware of throughout their shift.