Defining How The System Counts The Number Of Guest

Defining How The System Counts The Number Of Guest

Overview

Guests used to be calculated purely from a pop up box that would ask how many there were. There is now a system in place that allows you to decide how the number of guests re calculated. 

The Set Up

Go to Back Office > Settings > POS > Guest Count Settings


There are 5 ways the system can determine how many guests there are and this can be set individually for each order method.


  • Prompt – A pop up box requesting number of guests will appear when creating a new order 


  • Amount – Used in conjunction with the “Amount Threshold” setting. The guest count will start at 1. Every time the Amount Threshold is surpassed, the guest count increases by 1. For example, if you set the Amount Thrreshold to $9.99 and the check came to $20 the guest count would be 3 


  • Drinks – Every Item sold that is marked with the special item type of “Drink” will count as 1 guest


  • One - Guest count will always be 1


  • Zero – Guest count will always be zero


Retail Guest Count Method  - Determines the Guest Count Method used for Retail orders

Takeout Guest Count Method - Determines the Guest Count Method used for Takeout orders

Delivery Guest Count Method - Determines the Guest Count Method used for Delivery orders

Bar Tab Guest Count Method - Determines the Guest Count Method used for Bar Tab orders

Table Guest Count Method - Determines the Guest Count Method used for Table Orders

For Here Guest Count Method - Determines the Guest Count Method used with For Here Orders

To Go Guest Count Method - Determines the Guest Count Method used for To Go orders

Drive Thru Guest Count Method – Determines the Guest Count Method used for Drive Thru orders


Amount Threshold – Used with the Amount guest count option. Please see “Amount” guest count type above. 

Max Prompt Entry – This is the maximum number of guests that can be entered when prompted. If zero is used then there is no maximum.

Changes or suggestions to this article can be made here: https://tinyurl.com/ordercounterdhtcs

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