Related Articles
Comping Items
When to Comp Items Comping (giving items for free or at a discount) is common in restaurants for: Customer Service Situations Wrong order: Kitchen made the wrong item Long wait: Food took too long to prepare Quality issues: Food was cold, overcooked, ...
How to Show All Item Information in an Order
Showing all item information allows you to view the complete details for each item within an order. This feature is particularly useful when you need to verify item descriptions, check modifiers, or confirm pricing to ensure accuracy before ...
How to Add a Custom Modifier to an Order
Adding a custom modifier to an order allows you to adjust items based on specific customer requests, such as adding extra toppings, removing ingredients, or customizing the order to suit preferences. Adding a Custom Modifier Enter an Order: Begin by ...
Make an Order Tax Exempt
There may be instances where you need to make an entire order tax exempt. This could be required for certain customers or specific situations, such as non-profit organizations or tax-exempt entities. We offer a convenient way to apply tax exemption ...
Selling and Redeeming Gift Cards
Gift cards are prepaid cards that people can buy now and use later. These cards aren’t connected to any personal bank account, which makes them a convenient and flexible gift option. You can use the OrderCounter system to sell, use, activate, and ...