Coursing and Labeling: Streamlining Kitchen Orders for Precise Dining Experiences

Course / Label

Coursing is when you tell the kitchen that the customer is going to eat a certain dish at a certain time. 

Course / Label” – Sets the course or label for this item by changing the color indicator in the “Current Ticket” box. It is also possible to prefix the item description.

If you look at this example the Ribeye does not have a course attached whereas the Filet Mignon does.  It also affects printing. The items will be grouped under the course. 


Enabling Coursing
To enable coursing you need to follow these steps:
1) Go to the Back Office > Settings > Coursing
2) If no courses are listed, click on "Add New"
3) Enter a name for the course.
4) Enter an abbreviation. This will appear before the item in the "Current Ticket" box. There's a maximum of 4 letters. 
Abbreviations are optional.
5) Enter a color. This will show in the "Current Ticket" box
If you use chrome you will be able to pick from a color list. If you use any other browser you may have to enter in the number code

6) You can change the sort order if needed. A lower numbered course will appear first in the list of courses to assign.

Repeat until you have enter all your courses.


Assigning Courses To Items

There are 2 ways to assign courses to items.


The first is to do it so it happens automatically. You do this through “Menu Management

  1. Open Menu Management on the POS (Control Panel > Menu Management)
  2. Open Menu item (Create / Edit)
  3. Choose an Item to Edit
  4. Choose a course from the dropdown box
  5. Save the item.
This way has the advantage that as soon as you ring though the item it is automatically sorted on the kitchen ticket and displayed as a course. The disadvantage is that you have to set it up on every item prior to selling it.

The second way to can assign a course to an item is after you have rang it through.
This is also the way that you change the course. Say if someone wants an appetizer as an entrée this is what you would do
  1. Ring through some items on the front end
  2. Note that there are no colors or abbreviations on the "Current Ticket" box
  3. Click on one of the items and you will see some extra buttons. You can select one or more than one item at a time
  4. Click on Select Course/Label
  5. Choose a Course/Label from the list that will appear
  6. Click on the next item and choose its course
Repeat this until all the courses have been selected
Note how the prefix and the colors have now been assigned to the items


Select Finish & Close once done.

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