Related Articles
Where is the gratuity button?
To add a gratuity button to table orders, follow these steps: 1. Access the manage tickets screen. 2. Look for the "Grat" button and click on it to add the gratuity amount. Only the Takeout & Table Service order types have the manage tickets screen ...
What are Order Types?
Order types change how the system behaves. For example, if you choose “Takeout,” the first screen will ask you to choose a customer. If you choose “Table order,” it will ask you to choose a table. This is an important part of the system and should ...
How to Schedule Orders
Scheduling an order is a great way to ensure it is ready at the exact time your customer needs it. The OrderCounter system makes it easy to schedule orders by following a few simple steps. Below, you'll find detailed instructions on how to create and ...
How to Add a Custom Modifier to an Order
Adding a custom modifier to an order allows you to adjust items based on specific customer requests, such as adding extra toppings, removing ingredients, or customizing the order to suit preferences. Adding a Custom Modifier Enter an Order: Begin by ...
Notify guest via text message / SMS when their order is ready
OrderCounter can now notify a guest via SMS text message when their order is ready. For this to work, there must be a phone number attached to the account and the location must have the proper software license for SMS texting. To set this up for KDS ...