Log in to the Back Office
Navigate to Employees > Employee Management
The Employee Manager screen will appear, displaying a list of existing employees
In the Employee Manager, click the New Employee button
Complete the following required employee information:
First Name
Last Name
Hire Date (Month/Day/Year)
Address (Street address, city, state, zip code)
Phone Number
Payroll ID (if applicable)
Social Security Number (if required)
Email Address (for notifications and communication)
Click Save and Continue to proceed to the next step
After saving the initial employee information, you'll be automatically directed to the Passwords page
To add a password or access card:
Enter a descriptive Title (e.g., "PIN", "Swipe Card")
Enter the Password/Card Number
Click Add Password / Card
You can add multiple passwords/cards if needed
To set up Back Office access (if required):
Enter a Username
Enter a Password
Enter a Remote Back Office Email (if applicable)
Click Save Back Office Access
Once finished, click Continue To Next Step
On the Jobs page, select a job from the Job Code dropdown menu
If needed, enter the employee's Pay Rate for this position
Select the appropriate Pay Type:
Hourly - Standard hourly rate
Salary (timeclock) - Salaried position with time tracking
Salary (no timeclock) - Salaried position without time tracking
Click Add Job to Employee
To make this the employee's default job, select Yes for the Default option
You can add multiple jobs to the employee by repeating these steps
Once finished, click Finish
Return to the Employee Manager and select the employee you just created
Click the Privileges button
On the Employee Privileges page, you can configure access levels for various system functions:
POS System Access - Register functions, discounts, voids, etc.
Back Office Access - Reporting, inventory, employee management, etc.
Hardware Control - Cash drawer, printers, etc.
Administrative Functions - System settings, data management, etc.
For each privilege, select Yes to grant access or No to deny access
Click Save Settings when finished
Employees must have at least one job position assigned
Passwords/PINs must be unique across the system
For security reasons, assign only the privileges employees require to perform their job functions
The employee won't appear in the system for scheduling or POS login until all required steps are completed
Employee information can be edited at any time by selecting the employee in the Employee Manager and using the appropriate function buttons
If an employee cannot log in after creation, verify:
At least one password/PIN is assigned
The employee has the appropriate privileges enabled
The employee has been assigned a valid job position
If privileges aren't working correctly, ensure they've been properly saved and that the employee has the required job position for those privileges